“Pickup was right at our hotel in a van that held about 12 and our driver was very responsible. We arrived about 15 minutes before our tour was to start and public toilets were available for a small fee (.5 euro). Our guide was very informative and responsive to questions. She told interesting facts…not stories, and helped us imagine life back then. Afterwards, we had time to use the restroom and get a gelato before our driver arrived. We highly recommend this trip!”

“Picked up from the hotel despite the VERY last-minute change on our end (we rang to confirm booking the morning of, and were made aware that I had mistakenly booked for the wrong day). They managed to squeeze us in that morning. The drive was less than an hour to the Vesuvius drop-off point, including a stop for photos. You get dropped off much closer than the general parking, basically starting at the beginning of the trail. You get two hours to summit, enjoy the breathtaking views of the crater (which was steaming for us), and walk back down. The walk-up takes 25 minutes if you're reasonably healthy, although there…”

“The best part of the tour was our guide Elisa. She saved this tour from being a one star review. She was funny, nice, and seemed passionate about her job. She also had a great recommendation for a delicious hazelnut coffee. The people at the Cafe though were rude. It didn't make sense on how to order anything. Not because of a language barrier but because no one told you that there were three separate stations. One for drinks and two for food. The tour started off very poorly. Somehow my name got registered with two different companies: World Tours and Napoli tours. The guy from Napoli tours had my…”

“We were rushed on time and our guide was excellent. Very knowledgeable and excellent for all ages. Would definitely recommend!”

“Do not book with this company!!! The trip claimed to have a volcanologist, there wasn't one. The vehicle was awful and the driver was terrible (driving fast and recklessly). The trip was rushed and a very poor experience. I requested partial refund and this was refused. Awful. Maybe use another company such as GetYourGuide.”